Terms of service

Welcome to Askatico. These Terms of Service outline the rules and conditions for purchasing from and using our website. By placing an order with us, you agree to the following:

1. Products

We make every effort to ensure product descriptions, specifications, images, and prices are accurate.

Due to variations in lighting, photography, and monitor settings, colours may appear slightly different in person.

2. Pricing & Payment

All prices are listed in £/$ and are subject to change without prior notice.

Payment must be made in full at the time of purchase.

3. Shipping

Orders are shipped to the address provided at checkout. Please ensure your details are correct before confirming your order.

Delivery times are estimates only and may vary depending on the courier and destination.

We are not responsible for delays or losses caused by third-party delivery services, customs processes, or events outside our control.

4. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms and is available.

Items must be returned in their original condition, with proof of purchase, within the stated return window.

5. Custom Orders

Custom or personalised pieces are final sale and cannot be returned unless faulty.

A deposit or full payment may be required before production begins.

6. Intellectual Property

All branding, images, and website content are the property of ASKATICO and are protected by copyright and intellectual property laws.

No part of our content may be copied, reproduced, or distributed without our written permission.

7. Liability

Our products are designed for everyday wear but should be treated with care. Avoid exposure to chemicals, water, or extreme conditions to maintain quality.

We are not liable for any injury, loss, or damage resulting from misuse of our products.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in United Kingdom.

9. Contact

For questions about these Terms, please contact our Customer Service team at support@askatico.com.